Due to the complexity of shipping larger items, please note the following:

• Larger items such as body kits, hoods, trunks, spoiler, some exhausts and a few other items may have additional shipping charges that are not present in the estimated shipping cost. Your card will be authorized but not charged until you confirm the shipping rates.  We will contact you.
• There will be a combined shipping discount for multiple large items. We will contact you once the order is placed to confirm the actual shipping charges prior to shipping. For international orders, your card won't be charged until we confirm shipping rates.
• International Orders, Hawaii, & Alaska - When placing orders for larger items, the rate shown is sometimes higher than what will be charged.  We will confirm these rates prior to charging the card and processing the order.
• Brands include Greddy Aero Kits, APR Performance, Seibon, VIS, Ark Performance Aero Parts and certain Motordyne Exhausts.
• Special Order items and custom items are non-refundable and can NOT be cancelled once ordered and confirmed.  Please refer to our Return and Cancellation Policy

*Only an authorization is taken on your credit card for these larger items.  Charges will show "Pending", however will not be processed and captured until we confirm shipping rates with you.

Returns & Exchanges:

If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery. For orders placed during the holiday season from November 15th to December 31st, the return period is extended to 60 days. The following rules apply:

• All returns and exchanges must be made via our Return Procedure with a valid & signed RMA form.
• Product(s) must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
• Any product that was used or fully/partially installed is non-returnable.
• In some cases, return of the physical product may not be required. For these products, instructions will be provided on how to process a field destroy or dispose of the original item.
• The few exceptions for items that cannot be returned include:
  • Items classified as “special order” or “made to order”
  • Custom Wheels & Tires Packages

Cancellations:

We all know that things happen a people change their mind as soon as the purchase things.  We take pride in how quickly we get things out the door and with 4 warehouses to ship from plus stock owned at our manufacturers, that speed is always increasing.  This is why we only except full cancellations within 30 minutes of placing an in stock order.  This helps us ensure your package gets out on the truck immediately or can be flagged before it goes through the packaging process.  For orders that are not in stock or special order, we allow 24 hours. Cancellations can be done online by submitting a request, or through our customer care team who can be reached via live chat or phone. Your request will be processed as quickly as possible, but please note that sometimes products ship quicker than expected. After 24 hours or after an out of stock item has been confirmed, fees will apply to all cancellations with the exception of Special Order items, which can not be cancelled after the 24 hour period.  Items confirmed on reserve are subject to a 10% cancellation fee.

Cancellations are subject to a 10% cancellation fee. This fee is not to rip you off in any way. When you place an order, we lose 3% due to credit card processing, and also another 3% to credit your account. The other 4% is much less than what is needed to cover all other costs and expenses lost by cancelling an order, that was already processed. This fee is will only be imposed on orders that have not shipped. Special Order items can not be cancelled for any reason.